Tracking Numbers

Tracking Numbers are used to track phone calls and text messages to a business.

There are two ways that numbers can be created via the API:

• Automatic Number Assignment - use search criteria to automatically find a number
• Number Assignment from Inventory - assign a number found via the extensive Marchex number inventory

In addition to tracking phone calls, the following features may be added to your Tracking Numbers:

• Call Features
• Call Recording
• Transcriptions
• Automated Machine-Based Scoring
• Call Verify
• Whisper
• Stop Call
• Call Routing
• Key Press Routing
• SMS Routing
• SMS Logging